Privacy Policy

Last updated: November 2025 

StudiesHQ (“StudiesHQ,” “we,” “us,” or “our”) and its affiliates are committed to protecting the privacy and personal information of our users. Please read this Privacy Policy (this “Policy”) carefully to understand how we collect, use, and safeguard your personal information when you use our website, mobile application, and services (collectively, the “Site” or “Platform”). 

This Policy describes how StudiesHQ (450 Century Pkwy, Ste 250, Allen, Texas 75013, USA) processes personal information of users and visitors (“users,” “you”) in connection with the Platform and related services, as well as our privacy practices that apply to freelancers, clients, affiliates, and business partners. 

By accessing or using www.studieshq.com or any related sites, apps, or services operated by StudiesHQ, you acknowledge that you have read and understood this Policy. 
We may update this Policy from time to time; any changes will be posted on this page with the updated “Last Updated” date. Where required by law, we will also notify you about material changes. 

The Short Version 

  • Information We Collect: We collect information you provide (when you register, use our Platform, or communicate with us), information automatically gathered through cookies and analytics tools, and limited information from third parties. 
  • Legal Basis: We process data based on your consent, contract performance, legal obligations, and our legitimate business interests. 
  • How We Use Data: To provide and improve our services, ensure platform security, prevent fraud, communicate with you, and comply with legal obligations. 
  • Retention: We retain information only as long as necessary for operational or legal purposes. 
  • Children: The Platform is for users 18+; minors under 13 are not allowed. 
  • Sharing Data: We share information with other users, service providers, affiliates, regulators, and partners as necessary to operate our services. 
  • Cookies: We use cookies to improve user experience and analyze website activity. 
  • Security: We apply technical and organizational measures to safeguard data. 
  • Your Rights: You can access, update, delete, or object to processing of your information as detailed below. 
  • Contact: Questions? Email us at privacy@studieshq.com. 
  1. Information We Collect
  2. Information You Provide

We collect personal information directly from you when you: 

  • Register for an account as a Freelancer or Client. 
  • Create or update your profile, upload work samples, or complete forms. 
  • Engage in communications via the Platform (messages, feedback, support). 
  • Participate in surveys, contests, referral programs, or promotions. 
  • Subscribe to newsletters, events, or marketing communications. 
  • Provide payment or tax details to complete transactions. 

Examples of information we collect include: 

  • Name, email, username, and password. 
  • Profile details (photo, skills, education, experience, portfolio). 
  • Contact details (address, phone number, country). 
  • Payment and billing information (credit/debit card, bank, or tax ID). 
  • Government-issued identification for verification (if required). 
  • Communications, feedback, and reviews. 
  • Files and content you upload to the Site. 
  1. Information Collected Automatically

When you access or use the Site, we automatically collect: 

  • Technical data: IP address, browser type, device ID, operating system, language, and session duration. 
  • Usage data: Pages visited, searches, actions performed, and interaction metrics. 
  • Location data: Based on IP address or device settings. 
  • Cookies and analytics: See Section 9 below. 
  1. Information from Third Parties

We may receive information about you from: 

  • Payment processors and identity verification providers. 
  • Marketing, analytics, or data enrichment partners. 
  • Social networks (if you connect Google, Facebook, LinkedIn, etc.). 
  • Other users (e.g., referrals, reports, collaborations). 
  • Public or commercial data sources for fraud prevention or compliance. 
  1. Legal Basis for Processing

Depending on your location, we process your personal data based on: 

  1. Your consent (e.g., when subscribing to newsletters or enabling marketing cookies). 
  1. Contract performance (e.g., to facilitate transactions between Clients and Freelancers). 
  1. Legal obligations (e.g., tax, anti-fraud, or recordkeeping). 
  1. Legitimate interests (e.g., improving services, preventing misuse, and ensuring platform security). 
  1. How We Use the Information

We use your personal information to: 

  • Operate and deliver services: Set up your account, process transactions, enable messaging, and provide support. 
  • Improve our Platform: Personalize search results, match jobs and freelancers intelligently, and optimize the user experience. 
  • Ensure integrity and safety: Detect and prevent fraud, spam, or policy violations. 
  • Communicate with you: Send notifications, service updates, and respond to inquiries. 
  • Marketing: Send you information about offers, services, and promotions, consistent with your preferences. 
  • Legal compliance: Fulfill regulatory and tax obligations, respond to lawful requests, and maintain business records. 

Direct Marketing: 
We may send you marketing communications via email, SMS, or in-app messages. You can unsubscribe at any time using the link in our emails. 

  1. How Long We Keep Data

We keep personal data only for as long as necessary to fulfill the purposes described above, including: 

  • While your account is active or required for transactions. 
  • To comply with laws, resolve disputes, and prevent fraud. 
  • For business, accounting, and audit purposes as permitted by law. 

When data is no longer needed, we securely delete or anonymize it. 

  1. Children

The Site is not intended for children under 13 years of age. 
Users between 13 and 18 may use the Platform only under parental or guardian supervision. 
We do not knowingly collect data from children under 13. If we become aware that such data has been collected, we will delete it immediately. 

  1. Sharing Personal Information

We may share your personal information as follows: 

  1. With Other Users: 
  • Your public profile, services, ratings, and reviews are visible to others. 
  • If you interact with another user (Client or Freelancer), relevant contact and project details are shared for communication and delivery. 
  1. With Service Providers: 
  • Hosting, payment processing, analytics, fraud prevention, marketing automation, and cloud storage vendors. 
  • These partners process data on our behalf under confidentiality agreements and data protection standards. 
  1. With Affiliates and Subsidiaries: 
  • To provide integrated services and manage business operations under the Agile Labs group. 
  1. With Legal Authorities: 
  • When required by law, subpoena, or to protect our rights, property, or safety of others. 
  1. For Business Transfers: 
  • In case of a merger, acquisition, restructuring, or sale of assets, your data may be transferred as part of the transaction. 
  1. With Social Media Platforms: 
  • When you link or share content via social media (Facebook, LinkedIn, X, etc.), those platforms’ policies apply. 
  1. Where We Process Data

StudiesHQ is headquartered in the United States and may process data in the U.S., EU, and other countries where our partners or servers operate. 
For data transfers outside your country, we implement legal safeguards such as Standard Contractual Clauses (SCCs) approved by the European Commission or equivalent mechanisms to ensure adequate protection. 

  1. Cookies & Tracking Technologies

We use cookies, web beacons, pixels, and scripts to: 

  • Keep you logged in and remember preferences. 
  • Improve user experience and platform functionality. 
  • Measure site performance and usage trends. 
  • Deliver personalized ads and marketing messages. 

You can manage or delete cookies through your browser settings. For more details, review our Cookie Policy (forthcoming). 

Our Site does not respond to Do Not Track (DNT) browser signals. 

  1. External Links

Our Platform may include links to third-party websites. We are not responsible for how these third parties collect or process your data. 
When you click a third-party link, that site’s privacy policy applies. 

  1. Security

We use industry-standard technical and organizational safeguards to protect personal data, including: 

  • Encryption of sensitive information during transfer and storage. 
  • Access controls, firewalls, and intrusion detection systems. 
  • Periodic audits and compliance checks. 

While we take reasonable precautions, no online system is completely secure. Users are responsible for safeguarding account credentials. 

  1. Managing, Updating, or Deleting Your Information

You can manage or correct your information by logging into your account settings. 
You may also request: 

  • Access to your personal data. 
  • Correction of inaccurate or outdated information. 
  • Deletion (“Right to be Forgotten”) where legally applicable. 
  • Restriction or objection to processing. 

Requests should be sent to privacy@studieshq.com. 
We may require proof of identity before processing such requests. 

If you delete your account, some information (e.g., transaction or legal records) may be retained for compliance purposes. 

  1. Your Rights by Region
  2. EU / EEA / UK Users (GDPR)

If you are located in the EU, EEA, or UK, you have rights under the General Data Protection Regulation (GDPR): 

  • Right to access, rectify, or erase your data. 
  • Right to restrict or object to processing. 
  • Right to data portability. 
  • Right to withdraw consent at any time. 
  • Right to lodge a complaint with a supervisory authority. 

Controller: StudiesHQ (AgileLabs.ai ), 450 Century Pkwy, Ste 250, Allen, Texas 75013, USA 

  1. U.S. Residents (CCPA / CPRA and other state laws)

If you reside in California or other U.S. states with privacy laws, you may have the right to: 

  • Request disclosure of personal data collected in the past 12 months. 
  • Request deletion or correction of your personal information. 
  • Opt out of data sharing for targeted advertising. 
  • Access or receive a portable copy of your data. 
  • Not be discriminated against for exercising your rights. 

To exercise your rights, as described above, please contact us as stated in the “Contact Us” section. 

  1. Other Regions

Where local privacy laws apply (e.g., Canada, Australia, Singapore, India), StudiesHQ will comply with applicable legal standards regarding notice, consent, and user rights. 

  1. Data Retention and Deletion

We apply the following retention principles: 

  • Keep data as long as necessary to fulfill service, legal, or audit obligations. 
  • Retain anonymized or aggregated data for analytics. 
  • Securely delete or anonymize personal data upon expiration or lawful request. 
  1. Business Users, Affiliates & Collaborators

Business users, affiliates, and partners may have additional contractual terms governing data sharing and processing. 
Such terms prevail over this Policy in case of conflict. 

  1. Updates to This Policy

We may revise this Policy periodically. 
When significant updates are made, we will notify you via email or prominent notice on the Site. 
Continued use after changes indicates acceptance of the updated Policy. 

  1. Contact Us

To exercise your privacy rights or ask questions: 

StudiesHQ (Agile Labs) 
450 Century Pkwy, Ste 250, Allen, Texas 75013, USA 
Email: privacy@studieshq.com 
Phone: +1 (650) 597-3601